3.7 Request to Cancel Pending Collection Events

4.3.2.1 Manage Collection Process : Manage Collection Process Detailed Process Model Description : 3.7 Request to Cancel Pending Collection Events

3.7 Request to Cancel Pending Collection Events

Reference: Manage Collection Process Model - Page 4 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: If CSR or Authorized User decides to cancel or complete Collection process, CSR or Authorized User cancels all the pending Collection Events.